The Retailer's Guide to Loss Prevention and Security is an introduction to retail security. It covers the basic principles, the various techniques and technologies available, and the retailer's interaction with the police, courts, and the law.
Donald J. Horan, President of Loss Control Concepts, Ltd., lends to this book his vast experience in the retail business and as a loss control consultant. Designated a Certified Protection Professional by the American Society for Industrial Security, he is also a member of the International Association of Professional Security Consultants (IAPSC). He has directed and managed retail loss prevention programs all over the U.S. for major department stores and specialty chains, and has provided his expertise to a host of client companies during his tenure with the National Loss Prevention Bureau. Donald Horan's practical experience fills this book with all the tips, strategies, and procedures you need to create an effective loss prevention program.
Owners, managers, and security managers of small and medium-sized retail operations; security agencies; individuals, institutions, and companies that give seminars on the topic; and personnel in law enforcement and forensics will find this an essential text. It will be extremely helpful to senior corporate executives to whom the loss prevention/security function reports, because it is their responsibility to determine whether loss prevention practices conform to the long-term goals of the company. Growing retail businesses and those contemplating future acquisitions for expansion will find the work invaluable. The same can be said for turn-around ventures or downsized businesses emerging from reorganization. The book would also be easily adaptable for use in undergraduate courses in an accredited criminal justice or retail management program.
Elements of Physical Security
Overview
Locking Hardware
Alarm Systems
Electronic Article Surveillance
Closed Circuit Television
Guard Force Management
Loss Prevention Programs
Overview
Employee Awareness
Audit Programs
Shoplifting Prevention
Employee Dishonesty
Sales Audit
The Finer Points
Overview
Investigation and Interview
Civil Liability
Robbery Prevention
Scams, Frauds, and Bouncing Checks
Civil Recovery and Civil Demand
Violence in the Workplace
Security Operations
Overview
Incident Reports
Apprehension Criteria
Prosecution Criteria
Criminal Trespass
Crisis ManagementTeams
Emergency Procedures
Appendix
Biography
Donald J. Horan
>"Are you a retail loss prevention manager looking to benchmark your program? Have you recently acquired retail security duties? Either way, this book is a good place to start." This book helps the harried loss prevention professional to step away from whatever crisis is at hand and view responsibilities and operations from a fresh vantage point. For merchants or security professionals seeking to learn the basics, reconsider neglected concerns, or simply enliven their loss prevention programs, this book is a fine resource."
-Security Management
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