The Reference Librarian and Implications of Mediation

1st Edition

M. Keith Ewing, Robert Hauptman

Routledge
December 20, 2019 Forthcoming
Reference - 202 Pages
ISBN 9780367425142 - CAT# K454623
Series: Routledge Library Editions: Library and Information Science

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Summary

This book, first published in 1992, examines the reference librarian's role as a connecting link between information seekers and the resources they need. It provides the best approaches to providing resolutions or guidance to the appropriate resources. It analyses librarians’ reference skills, communication abilities, accuracy in responding to specific inquiries, and sensitivity to various groups such as paraprofessionals and non-traditional patrons. This provocative book encourages librarians to go beyond merely providing an answer or resource to helping clients better understand the physical surroundings, the social or educational context, and the ethical, political and economic climate in which the process takes place.

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