The Pocket Guide to the Baldrige Criteria (5-Pack)

15th Edition

J.H. Bungey, J.H. Millard

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Productivity Press
Published April 6, 2009
Reference - 64 Pages
ISBN 9780429246371 - CAT# KE92656

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Summary

Updated yearly to match changing requirement, this guide is designed to help you understand the criteria for the Malcolm Baldrige National Quality Award. Most organizations that use the Baldrige criteria have no interest in applying for, or winning, the award. It is not about the award, or how to win it. Rather, it is about how to interpret and use

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