The Pocket Guide to the Baldrige Award Criteria

14th Edition

John J. Lentini, John J. Lentini, Mark Graham Brown

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Productivity Press
Published February 27, 2008
Reference - 60 Pages
ISBN 9780429257162 - CAT# KE93887

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A Simple Guide for Creating Efficient Winning Organizations

Designed to help businesses understand the criteria for the Malcolm Baldrige National Quality Award, this work is not about the award, but rather is a concise explanation about how to use the criteria to improve an organization. Employed by thousands of organizations around the w


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