The Experience: How to Wow Your Customers and Create a Passionate Workplace

1st Edition

Lior Arussy

CRC Press
Published January 10, 2002
Reference - 128 Pages
ISBN 9780123954930 - CAT# K16269

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'A 'must-read' for managers; this is a great guide for pulling the customer back into your management loop.' — Jerry Vass, author of Soft Selling in the Hard World 'Lior Arussy spins a cautionary tale for the transition companies m