The Computer and the Clerk

1st Edition

Enid Mumford, Olive Banks

Routledge
February 1, 2020 Forthcoming
Reference - 262 Pages
ISBN 9780815387251 - CAT# K345146
Series: Routledge Library Editions: The Economics and Business of Technology

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Summary

Originally published in 1967 and the result of extensive interviews and case studies, this book examines the implications of technical change. Although focussed on the early introduction of computers the kinds of problems discussed in this book are found in technical change more widely and the book therefore continues to have enduring relevance. The book is divided into three parts - an attitude survey of the administrative staff in departments affected by the introduction of computers, a study of the mechanisms of change and a second survey and re-examination of departmental organisation and work flow.

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