The Complete Lean Enterprise: Value Stream Mapping for Administrative and Office Processes

1st Edition

Beau Keyte, Drew A. Locher

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Productivity Press
Published July 30, 2004
Reference - 160 Pages
ISBN 9780429249846 - CAT# KE93067

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Summary

"Winner of the 2005 Shingo Prize for Excellence in Manufacturing Research"

Most lean initiatives conducted by manufacturers are focused mostly on shop-floor activities — mapping the value stream of raw material to the shop-floor customer. Much of the untapped potential for productivity improvements lies, however, in non-

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