Dennis R. Delisle, Andy McLamb, Samantha Inch
January 24, 2019 Forthcoming
Reference - 160 Pages - 20 B/W Illustrations
ISBN 9781138331266 - CAT# K392998
Series: HIMSS Book Series
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This book focuses on a robust communication and change leadership approach that supports the E.H.R. implementation and transformation journey. Along with the model, the book provides comprehensive examples, tools, and templates as a guide for healthcare professionals. The core goal is to create an accessible and useable reference for beginner through more advanced practitioners. One of the differentiators is that it will only be using the communications and change leadership model employed at Jefferson Health throughout a 2-year E.H.R. implementation spanning three hospitals and over 130 ambulatory sites. The book highlights the organization’s approach and philosophy of communication, change leadership, and systems/process design as an overall case study. This gives practitioners a real view into the success or failure at an institution during the evolution of implementing an E.H.R. The book includes methods, tips, and tools used and managed by the authors at Jefferson Health.
Foreword. Preface. Introduction. Overview of Communications/Change Leadership Model. Communication Approach. Project Kick-Off. System Build and Testing. Training and Operational Readiness. Go-Live Strategy. Post Go-Live and Longer-term Approach. Evaluating the Approach. Tools/templates reference throughout the chapter.