The Basics of Process Mapping

2nd Edition

Robert Damelio

Productivity Press
Published May 11, 2011
Reference - 183 Pages - 86 B/W Illustrations
ISBN 9781563273766 - CAT# PP7376

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Summary

This book provides how-to guidance and examples for three types of maps, namely relationship map, cross-functional process map, and flowchart. It helps readers to effectively apply all three types of maps to make work visible at the organization, process, and job/performer levels.

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