The Basics of Benchmarking

1st Edition

Robert Damelio

Productivity Press
Published August 29, 1995
Reference - 80 Pages
ISBN 9780527763015 - CAT# PP6301

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Summary

The first part of The Basics of Benchmarking provides a guide to the language of benchmarking and answers some commonly asked questions. The second part of the book walks through the three phases of the benchmarking process -- Analysis, Discovery, and Implementation -- and provides charts and checklists on what questions should be answered a

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