January 18, 2019 Forthcoming
Reference - 448 Pages - 30 Color Illustrations
ISBN 9781138316034 - CAT# K391297
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This book explains the importance on employee engagement – It defines what it is, what it will do for your business, and how you can achieve it as well as sustain it. It covers the history of employee engagement along with why employees were formerly much more engaged with their work and company than they are currently.
The author discusses the reasons that cause engagement to wane and explains, in depth, why employees want to be engaged but are not. You will learn exactly how a business can not only create engagement but how to sustain it. He presents a complete discussion of the "basics and beyond" that are required to create engagement. He fully explains engagement as a system and how to construct a system diagram with the "high leverage points" to create and sustain engagement.
The book then provides a critical and comprehensive series of discussions of precisely what management must do to unlock the power of a fully engaged workforce. In addition to learning how to measure your engagement, there is a detailed discussion, along with two confirming case studies of how to improve your levels of engagement.
Acknowledgements. Preface. Part 1. Chapter 1 – Background Information. Chapter 2 – History and Current State. Chapter 3 – Engagement Theory - A Top Down Perspective. Chapter 4 – Issues with the Theory. Chapter 5 – Toward a Practical Definition of Employee Engagement. Part 2. Chapter 6 – Management 1.0, 2.0 and 3.0. Chapter 7 – Management and Leadership, The Basics. Part 3. Chapter 8 – Management and Leadership, The Two Lost Skills. Chapter 9 - Management and Leadership, Two New Skills. Chapter 10 - Management 3.0, The Two Key Skills. Part 4. Chapter 11 – On Motivation. Chapter 12 – Intrinsic Motivation. Part 5. Chapter 13 – Systems and systems thinking. Chapter 14 – System Dynamics and Engagement. Chapter 15 – Activating the Engagement System. Chapter 16 – Completing the Engagement System. Part 6. Chapter 17 – Predicting Engagement and Your Residual Engagement Strength. Chapter 18 – The Improvement Plan. Chapter 19 – Final Thoughts. Appendix A. Appendix B. Appendix C. Appendix D. Appendix E. Appendix F. Bibliography.