This ground-breaking research represents the most complete collection yet on how the hospitality industry is addressing sustainability and ethical issues. Covering supply chain management, innovative sustainability initiatives, CSR programmes, biologically-respectful tourism and Value Creation, Sustainability in Hospitality: How Innovative Hotels are Transforming the Industry presents valuable global viewpoints on embedding sustainability into all aspects of the hospitality industry, and the impact this could have on transforming the sector into an advocate for more sustainable, eco-conscious tourism.The chapters in this edited collection span organizational governance, human rights and labour practices, environment and climate change, fair operating practices, stakeholder engagement, CSR and strategic management. The global reach of the collection brings case studies from China, the US, the UK, Mexico and Italy, while company case studies include Fairmont Luxury Hotels and Sextantio.Sustainability in Hospitality: How Innovative Hotels are Transforming the Industry will be an essential read for academics researching the development of ethically-conscious and sustainable hospitality, and for hotel managers and group CEOs who want to know how sustainability and CSR can be embedded in their day-to-day operations.
Table of Contents
Introduction Miguel Angel Gardetti and Ana Laura TorresPart 1: The relevance of business sustainability in the hospitality sector1. Human rights obligations of international hotel chains Theresa Bauer2. The relevance of business sustainability in the hotel industry Zabihollah Rezaee and Eun Kyong (Cindy) Choi3. Strategic decision elements for hotel managers embarking on a sustainable supply chain management initiative Susan M. Tinnish4. Exotic tourism in very fragile locations: Sustainable value creation in environmentally and socially fragile locations Duane Windsor5. The role of leadership and organizational competencies in corporate social responsibility programmes Susan M. Tinnish and Kevin D. Lynch6. Effective delivery of the finance function and sustainable business in hotels in the British Isles Ruth Mattimoe7. Evolving towards truly sustainable hotels through a “well-being” lens: The S_WELL sustainability grid Z. Gulen Hashmi and Katrin Muff8. The Swiss ibex sustainability scheme: A comprehensive sustainability orientation for hotels Arthur Braunschweig and Domenico Saladino9. Can hotels educate consumers about sustainability? John HirstPart 2: Case studies10. A resort for generations—maintaining, protecting, renewing, improving: Tigh-Na-Mara Seaside Spa, Resort & Conference Centre, Parksville, British Columbia, Canada Alison Dempsey11. Optimizing performance in a remote African hotel: Using the One Planet Living framework to maximize the sustainability performance of Singita Grumeti in Tanzania Benjamin H. Gill and Beverly K. Burden12. Business and sustainable tourism: Sextantio – a case study Salvatore Moccia13. Compliance or the deviant response? Implementation patterns of the TTTIC quality practice in Trinidad & Tobago Marion Delano Nangle14. Human trafficking: Why it’s time for the hotel industry to actFran HughesAbout the contributors