Donald J. Reifer
Published November 11, 2011
Reference - 344 Pages - 30 B/W Illustrations
ISBN 9781439851661 - CAT# K12367
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Dispelling much of the folklore surrounding software maintenance, Software Maintenance Success Recipes identifies actionable formulas for success based on in-depth analysis of more than 200 real-world maintenance projects. It details the set of factors that are usually present when effective software maintenance teams do their work and instructs on the methods required to achieve success.
Donald J. Reifer—an award winner for his contributions to the field of software engineering and whose experience includes managing the DoD Software Initiatives Office—provides step-by-step guidance on how to structure the job to complete the work related to the task. Covering all phases of maintenance up to software retirement, he identifies the resources required to ready support system operation during transition and turnover, details best practices for establishing a maintenance infrastructure, and spells out a wealth of best practices aimed at maintaining and sustaining the product once it is deployed.
This book tells you how to manage today’s ever-evolving maintenance environment so you can build the foundation for sound maintenance work. It explains how to create a robust management infrastructure, ensure proper resources are available, establish a user support structure, and conduct a meaningful measurement program. Filled with real-world examples and a detailed case study that is threaded across chapters, it provides you with the understanding and tools to plan for a major upgrade and determine the best time to retire your current software systems.
Maintenance Is Everybody’s Primary Business
Why Read This Book?
Goals and Scope
Product—User Needs and Adaptation Requirements
Process—Evolution and Change Management
Project—Deadlines and Management
Focus on Work Activities Performed
Questions to Be Answered
Key Point Summary
Software Maintenance Overview
The Maintenance Pie—What Work Needs to Be Done
Ten Success Recipes for Surviving the Maintenance Battles
Adequate Transition and Turnover Planning
Establishing a Solid Management Infrastructure
Responsive User Support Structure
A Focus on Regression Testing
Proper Resourcing (Staff and Equipment)
Effective Measurement Data Utilization
Being Ready for the Next Major Upgrade
In this book, Don Reifer provides you with a better understanding of what the maintenance challenge really is and, more importantly, what you can do about it. If you follow Don’s guidance, you will be better positioned to meet the software maintenance challenge—today and into the future.
—Roger S. Pressman, Ph.D.