Published February 28, 2017
ISBN 9781897363867 - CAT# K34444
For Instructors Request Inspection Copy
Accompany the worldâ€™s greatest consultant as he analyzes manufacturing processes at an AT&T facility in 1990. This is the only documented footage that shows Dr. Shingo on the shop floor addressing quality and defects in his customary straightforward, and often humorous, manner. We have enhanced the raw VHS footage to provide the clearest image and sound as possible and added subtitles to reinforce key points.