Extending beyond the technical architecture to the very philosophy of how a business should operate, the Service Orientation approach establishes fluidity across boundaries to provide agility, transparency, and fundamental competitive advantage.
Service Oriented Enterprises brings the concept of service orientation from the IT department to the boardroom, applying the precepts of service oriented technology to the underlying dynamics of how a business operates. Implementing a technological concept as a cultural paradigm, the SOE succeeds by combining the best features from virtual, extended, real-time, and resilient enterprises to serve not just its customers, but also its trading partners, shareholders and employees. Building primarily on the success of the Internet and the automation of business policies and processes, the Service Oriented Enterprise (SOE) is defined by three essential layers: the enterprise performance layer, the business process management layer, and the underlying service oriented architecture. This book focuses primarily on layers two and three and how the fundamental dynamics of a business can be altered when these concepts are applied to both architecture and culture.
Beginning with an overview of the emerging SOE culture, the text contrasts the new service-oriented methodologies with traditional waterfall and iterative methodologies. Emphasizing Web Service strategies for description, discovery, and deployment techniques, the author goes deeper into service-oriented concepts describing the business process management suite as the central core of the SOE, and introducing the Enterprise Service Bus as the backbone for integration. The text describe how modeling, executing, and continuously improving the business process and business policies lends to the development of a common language between business and IT. The book concludes by expanding on these concepts and delving into the societal and behavioral aspects of the Service Oriented Enterprise.
The reality of business is no longer one where change is an unusual phenomenon; today change is the norm and the capacity for consumer-sensitive, fluid transition is vital to business survival. Service Oriented Enterprises provides the key concepts to facilitate that change.
Table of Contents
Reengineering Business Process Reengineering: Changing the Nature of Change
Service Oriented Enterprise
Can We Dream?
Service Oriented Methodologies
Service Development Life Cycle
Service Oriented Analysis and Design
Maturity Model for SOA
Service Definition, Discovery, and Deployment
Focusing on UDDI+WSDL+SOAP
Service Registries: UDDI
Service Description: WSDL
Service Interaction: SOAP
Service Oriented Architectures
SOA and Web Services
Service Oriented Programming
SOA in Distributed Architectures
The Enterprise Service Bus
Business Process Management
Evolution of Business Process Management Suites
BPM Reference Architectures
Business Process Standards
Service Quality and Management
Defining Quality of Service
Services Performance and Benchmarking
The Service Oriented Enterprise
Service Oriented Organization
Service Orientation by Example
Business Performance Measurement
Service Oriented Architecture: Intelligent Technology Integration
Software as a Service (Saas)
Dynamic Organization for an On-Demand Age
Narrowing the Gap between Business and IT
Service Oriented Enterprises: What Is Most Important