Rhetorical Work in Emergency Medical Services: Communicating in the Unpredictable Workplace

1st Edition

Elizabeth L. Angeli

Routledge
Published September 11, 2018
Reference - 204 Pages
ISBN 9781138097445 - CAT# Y336134
Series: ATTW Series in Technical and Professional Communication

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Summary

Rhetorical Work in Emergency Medical Services: Communicating in the Unpredictable Workplace details how communicators harness the power of rhetoric to make decisions and communicate in unpredictable contexts. Grounded in a 16-month study in the emergency medical services (EMS) workplace, this text contributes to our theoretical, methodological, and practical understandings of the situation-specific processes that communicators and researchers engage in to respond to the urgencies and constraints of high-stakes workplaces. This book presents these intricate processes and skills—learned and innate—that workplace communicators use to accomplish goal-directed activity, collaborate with other communicators, and complete and teach workplace writing.

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