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This title provides strong, positive messages to support a determined approach to resolving conflict. Nine posters with thought-provoking, one-line statements that can be used as a starting-point for discussion or simply displayed as a reminder of a more positive approach to resolving conflicts. Statements are: Build bridges, not barriers; Conflict comes, not from our differences, but from how we manage those differences; Deal with the relationship as well as the issue; Fight the problem, not the person; Talk future not past; Rather than argue, problem solve on both sets of needs; A good relationship requires mutual understanding and acceptance, not agreement; Start from the point of agreement rather than disagreement; and, Understanding is the foundation for agreement. This title is suitable for all ages.
Table of Contents
Set of 9 posters
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CPD consists of any educational activity which helps to maintain and develop knowledge, problem-solving, and technical skills with the aim to provide better health care through higher standards. It could be through conference attendance, group discussion or directed reading to name just a few examples.
Use certain CRC Press medical books to get your CPD points up for revalidation. We provide a free online form to document your learning and a certificate for your records.