Resilient Health Care, Volume 3: Reconciling Work-as-Imagined and Work-as-Done

Jeffrey Braithwaite, Robert L. Wears, Erik Hollnagel

August 25, 2016 by CRC Press
Reference - 210 Pages - 11 B/W Illustrations
ISBN 9781498780568 - CAT# K29926

USD$119.95

Add to Wish List
FREE Standard Shipping!

Features

  • Directed at people who as part of their work are responsible for systems safety and systems security in health care
  • Continues the lines of thought in the first two books. Where the first vol. provided the rationale and basic concepts of RHC and the second teased out the everyday clinical activities which adjust and vary to create safe care. This book will look more closely at the connections between the sharp and blunt ends
  • Provides much needed information and analyses in order to improve our understanding of how clinicians produce moment-to-moment good, effective care and how those in charge act to influence this.
  • Overviews key concepts in reconciling work, imagined and done
  • Looks at some specific problems and issues at the heart of the sharp end-blunt end nexus including lean initiatives, the patient’s place in the care process, and systems versus individual resilience

Summary

This book is the 3rd volume in the Resilient Health Care series. Resilient health care is a product of both the policy and managerial efforts to organize, fund and improve services, and the clinical care which is delivered directly to patients. This volume continues the lines of thought in the first two books. Where the first volume provided the rationale and basic concepts of RHC and the second teased out the everyday clinical activities which adjust and vary to create safe care, this book will look more closely at the connections between the sharp and blunt ends. Doing so will break new ground, since the systematic study in patient safety to date with few exceptions has been limited.