Reference Services Today: From Interview to Burnout

1st Edition

Linda S Katz

Routledge
Published April 28, 1987
Reference - 312 Pages
ISBN 9780866565721 - CAT# HW11441

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Summary

Authorities present important advice to all reference librarians on the improvement of service and the enhancement of the public image of reference services. Insightful chapters examine communication skills, training, effective and innovative techniques, and much more.

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