Reasonable accommodation is defined as any change in the work environment or in the way business is usually conducted that results in equal employment opportunity for an individual with a disability. With the Americans with Disabilities Act in full swing and more than 35,000 court cases on record, there is much to be done to get most companies into compliance.
Reasonable Accommodation: Profitable Compliance with the Americans with Disabilities Act was designed to provide those responsible for diversity and implementing the ADA with specific benchmark examples of how companies have provided accommodations that have had a positive impact on profitability, quality, employee and customer relations.
This masterfully written book covers many important topics dealing directly with the ADA. It also provides numerous technologies available that can greatly increase productivity and quality of performance for disabled employees, as well as a "who's who" of case studies including: AT&T, Boeing, Federal Express, Ford Motor Co., Bank of America, Digital Equipment, General Electric Co., IBM, Motorola, WAUSAU Insurance Co., Sears Roebuck, Philip Morris, and many more.
Table of Contents
The Role of the President's Committee on Employment of People with Disabilities: An Interview with Richard Douglas, Executive Director, The President's Committee
A Model for Implementing the Americans with Disabilities Act and Implementing a Disability Management Process
Case Studies, Companies:
American Telephone & Telegraph (AT&T)
Bank of America
Boeing and the International Association of Machinists and Aerospace Workers
Citicorp Diners Club, Inc.
Digital Equipment Corporation
Florida Power & Light Company
Ford Motor Company
General Electric Company
International Business Machines (IBM)
John Alden Life Insurance Company
John Hancock Mutual Life Insurance Company
Marriott International, Inc.
Philip Morris Companies, Inc.
The Prudential Asset Management Company
Reynolds Metals & Company
Sears Roebuck and Company
Union Pacific Technologies
United Services Automobile Association (USAA)
United Technologies Corporation, USBI Co.
UNUM Life Insurance Company of America
WAUSAU Insurance Companies
Case Studies, Rehabilitation Organizations:
Baylor Medical Services
Division of Vocational Rehabilitation, State of Florida
International Center for the Disabled
Marriott Foundation for People with Disabilities
Physical Ergonomics Rehabilitation Center of Dallas
Professional Courtesy Corporation
AIDS in the Workplace
II Employment of People with Disabilities, Common Employer Questions
III ADA Supervisor's Guide
IV Employer Incentive Programs
V 20 Questions and Answers on the Americans with Disabilities Act
VI Disability Awareness Information
VII ABLE DATA, The National Rehabilitation
Information Center (NARIC) Resource Guide Documents, Publications, Videos, and other Resources