Quality and Operations Management: Revised Edition

1st Edition


Published December 13, 2007
Reference - 118 Pages
ISBN 9780080552361 - CAT# Y130650
Series: Management Extra

For Instructors Request Inspection Copy

was $60.95


SAVE ~$12.19

Add to Wish List
FREE Standard Shipping!


This book considers the associated concepts of quality and operations and places customers at the heart of a quality business operation. It explains how organisations that are focused on delivering quality products and services continuously improve the design, planning and control of their operational processes so that they meet the developing needs of their customer.


We provide complimentary e-inspection copies of primary textbooks to instructors considering our books for course adoption.

Request an
e-inspection copy

Share this Title