Predictive Dialing Fundamentals: An Overview of Predictive Dialing Technologies, Their Applications, and Usage Today

1st Edition

Aleksander Szlam, Ken Thatcher

CRC Press
Published January 3, 1996
Reference - 172 Pages
ISBN 9780936648804 - CAT# K16184

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Summary

Who should read this book? This is a must read if you're a newcomer to predictive dialers and responsible for analyzing, recommending and deploying inbound and outbound call center solutions; or, if you're in the midst of implementing a predictive dialer,

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