1st Edition
Performance Measurement for World Class Manufacturing A Model for American Companies
If your company is adopting world class manufacturing techniques, you'll need new methods of performance measurement to control production variables. In practical terms, this book describes the new methods of performance measurement and how they are used in a changing environment. For manufacturing managers, as well as cost accountants, it provides the theoretical foundation for these innovative methods and is supported by extensive practical examples.
xi Foreword
xv Preface
xix List of Illustrations
Chapter One: World Class Manufacturing and the Need for New Performance Measures
Chapter Two: Characteristics of the New Performance Measures
Chapter Three: Shortcomings of Traditional Management Accounting
Chapter Four: Measurement of Delivery Performance and Customer Service
Chapter Five: Measurement of Process Time
Chapter Six: Measurement of Production Flexibility
Chapter Seven: Measurement of Quality Performance
Chapter Eight: Financial Measures
Chapter Nine: Measuring Social Issues
Chapter Ten: Establishing Performance Targets
Chapter Eleven: Producting the New Performance Measures
Chapter Twelve: Alternative Cost and Management Accounting Techniques
References
About the Author
Index
Biography
Brian H. Maskell
"Offers managers a broad choice of practical measurement tools that can be employed successfully in many organizations."
RJ. Cahalane, Manager, Plant Engineering, The Goodyear Tire & Rubber Co. 06/01/04