Performance Indicators in Social Care for Older People

1st Edition

David Challis, Paul Clarkson

Routledge
Published October 28, 2006
Reference - 368 Pages
ISBN 9780754647447 - CAT# Y235391
Series: In Association with PSSRU (Personal Social Services Research Unit)

was $165.00

USD$132.00

SAVE ~$33.00

Add to Wish List
FREE Standard Shipping!

Summary

The growing focus on performance review and monitoring means that awareness and use of performance indicators has increased throughout a number of public services. Set within a national context, this book reviews the historical development and measurement issues of performance indicators within social care and the public sector for older people. It then provides an approach to effective local performance measurement in services for older people and an organizing framework within which organizations can arrange their performance appraisal for older people's services. The development of performance review in social care of older people is examined, as is the process of developing local performance measures and engaging staff in enquiry and quality management. The book also reviews the process of developing performance indicators and their utilization at an agency level. Performance Indicators in Social Care for Older People will be of particular interest in the UK for local service providers who are developing approaches for local performance review. It will also be of interest internationally, especially in countries where services for older people are currently developing in a similar direction.

Share this Title