Patricia Melton Allen, Frances E. Alston, Emily Millikin DeKerchove
May 29, 2019 Forthcoming
Reference - 232 Pages - 37 B/W Illustrations
ISBN 9781138323247 - CAT# K392052
Series: Sustainable Improvements in Environment Safety and Health
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The key to success and reaching peak performance is integrating three processes to optimize business through the use of human performance improvement tools, lean thinking, operational excellence, along with a strong organizational culture as the underpinning. These components form the basis of the Peak Performance Model. The tools presented in this book, along with the case studies, demonstrate how the model is applied and integrated into company practices. Companies and organizations want to improve their performance, but many have not integrated the right tools and processes. Through the application of the Peak Performance Model, every company can achieve and sustain Peak Performance.
1. Defining Peak Performance and Why It Matters. 2. Principles of Lean to Optimize Business Outcomes. Principles of Human Performance and Performance Modes. 4. Human Error Defenses. 5. Operations Excellence. 6. Culture: The Bed Rock for Sustainable Organizational Performance. 7. Peak Performance Model. 8. Practitioner’s Guide to Lean Process Improvement. 9. Practitioner’s Guide to Human Performance Improvement. 10. Practitioner’s Guide to Operations Excellence. 11. Practitioner’s Guide to Assessing Organization Culture. 12. Practitioner’s Guide to Assessing Peak Performance.