1st Edition

Outsourcing A CIO's Perspective

By Oakie D. Williams Copyright 1998
    228 Pages
    by CRC Press

    224 Pages
    by CRC Press

    As global competition grows more fierce, companies continue to look for ways to increase their competitive edge without jeopardizing profit margins. Today's corporations are starting to realize the competitive advantage that Information Technology (IT) can bring to a company. These corporations are also realizing that staying current with technology requires a great deal of effort, risk, and expense. This is one of the primary reasons CEO's are considering outsourcing as an alternative.
    Written by a CIO who has successfully maneuvered through the outsourcing process, Outsourcing: A CIO's Perspective addresses the realistic expectations and the most commonly asked questions about IT outsourcing, while reviewing it's advantages and disadvantages. This text identifies key elements that can be used to assess the feasibility of securing a profitable and manageable outsourcing agreement. It provides a convincing case that even if the final decision is to not outsource, the result of the process will identify potential business improvement opportunities.

    Acknowledgements
    Introduction
    Why Outsource
    Developing an Outsourcing Strategy
    Forming a Partnership
    Request for Proposals
    Proposal Evaluations
    Contracts
    Negotiations
    Personnel Considerations
    Transitioning
    When To Use Consultants
    Partnership Management
    Summary
    Appendixes
    A-Glossary
    B-Sample Service Level Agreement
    C-Request for Proposal Table of
    D-Outsourcing COntract Outline
    E-The Disaster of an Improperly Managed Partnership

    Biography

    Williams, Oakie D.