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Museum Store: The Managers Guide is a functional guide for any store manager who needs guidance about ethical merchandising, tracking sales and spending, managing volunteers and much more. This eight-chapter volume includes a myriad of supportive worksheets: balance sheets, cash flow projection, cost of goods, open to buy, operating budget, profit and loss statement, sales and cash receipts, employee evaluations, and volunteer job descriptions. It provides guidance from experienced store managers and allows the novice to evaluate a store’s performance. A great resource for every back office!
Table of Contents
Chapter 1: The Retail Store: An Integral Part of the Museum Chapter 2: Building Budgets and Tracking Stats Chapter 3: Managing Merchandising Chapter 4: Designing Displays Chapter 5: Managing Staff Chapter 6: Creating Great Customer Service Chapter 7: Developing Effective Marketing Chapter 8: Setting up Shop Online Terms and Definitions
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CHOICE – Outstanding Academic Title – Award Winner
CHOICE – 2018 Outstanding Academic Title – Award Winner
Shingo Research and Professional Publication Award Winner
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