Medical Receptionists and Secretaries Handbook

1st Edition

Mari Robbins

CRC Press
Published March 15, 2006
Reference - 368 Pages
ISBN 9781857757262 - CAT# K28675

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Summary

This best-selling classic has now been fully revised, expanded and updated. It has established itself over ten years and with three previous editions as the essential handbook for study and daily reference. Medical Receptionists and Secretaries Handbook, Fourth Edition contains vital information for all staff enabling them to work efficiently and effectively both within the NHS and private medical sectors. It encourages an understanding of the importance of administrative staff in providing high standards of patient care and promotes teamwork throughout the whole healthcare environment. No medical receptionist, secretary or healthcare administrator should be without it!

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