Marketing Research for Managers

3rd Edition

Sunny Crouch, Matthew Housden

Routledge
Published May 9, 2003
Reference - 392 Pages
ISBN 9780750654531 - CAT# Y130030

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Summary

The purpose of Marketing Research for Managers is to enable managers to become more informed research users and buyers. The more managers know about how marketing research works, the more effective they can be in using it as a management tool.

This new edition of the text includes:

* The development of the "knowledge economy"
* Analysis of customer relationship management
* Comprehensive discussion of electronic techniques
* New and updated case studies and examples

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