1st Edition

Managing Interpersonal Conflict Advances through Meta-Analysis

    346 Pages
    by Routledge

    346 Pages
    by Routledge

    Managing Interpersonal Conflict is a systematic review of conflict research in legal, institutional and relational contexts. Each chapter represents a summary of the existing quantitative social science research using meta-analysis, with contexts ranging from jury selection to peer mediation to homophobia reduction. The contributors provide connections between cutting-edge scholarship about abstract theoretical arguments, the needs of instructional and training pedagogy, and practical applications of information. The meta-analysis approach produces a unique informational resource, offering answers to key research questions addressing conflict.

    This volume serves as an invaluable resource for studying conflict, mediation, negotiation and facilitation in coursework; implementing and planning training programs; designing interventions; creating workshops; and conducting studies of conflict.

    Section One: Conflict research and meta-analysis

    1. An Overview of Conflict Research and Meta-Analysis
      Nancy Burrell
      Clare Gross
    2. Meta-analysis and conflict research
      Raymond W. Preiss
      Mike Allen
    3. Interpersonal conflict: An Overview
      William A. Donohue
      Deborah A. Cai
    4. Conflict and communication: A roadmap through the literature
      Michael R. Roloff
    5. Conventional and Personal Goals during Conflict: A Commentary on Managing Interpersonal Conflict: Advances through Meta-Analysis
      Steven R. Wilson
    6. Section Two: Facilitating interpersonal conflict in legal contexts

    7. An overview of facilitating interpersonal conflict in legal contexts
      Nancy Burrell
    8. Jury size and decision making: A meta-analysis
      Edward Mabry
      Ann Burnett
      Mike Allen
    9. Test of a Causal Model for Sexual Harassment Using Data from a Meta-Analysis
      Mike Allen
      Keith Dilbeck
      Nathan England
      Anna Herrman
      Falon F. Kartch
      Jihyun Kim
      Kimberly L. Kulovitz
      Aimee Lau
      Melissa Maier
      Amy May
      Jenna McNallie
      Kikuko Omori
    10. Victim-Offender Mediation: A Meta-Analysis
      Rebecca Mullane
      Nancy Burrell
      Mike Allen
      Lindsay Timmerman
    11. The Effectiveness of Environmental Mediation: A Mata-Analytic Approach
      Katie Turkiewicz
      Mike Allen
    12. Meta-Analysis of Sex Differences in Process and Outcome Satisfaction with Divorce Mediation
      Joelle Kwiatkowski
      Nancy Burrell
      Lindsay Timmerman
      Mike Allen
    13. Section Three: Institutional conflict management

    14. An overview of conflict management issues in public and private agencies
      Nancy Burrell
    15. Using Meta-Analysis to Examine Peer Mediation Outcomes and Effectiveness in Educational Settings
      Nancy Burrell
      Denis Grimes
      Mike Allen
    16. International Conflict and Intervention: Application of the Structural-Attitudinal-Transactional Model
      Melissa Maier
      Mike Allen
      Nancy Burrell
    17. Threats and Promises Elicit Cooperation in Prisoner’s Dilemma Experiments: Two Meta-analyses
      Raymond W. Preiss
      Barbara Mae Gayle
      Mike Allen
    18. Hardline Versus Softline Bargaining Strategies: A Meta-analytic Review
      Anna Herrman
      Mike Allen
    19. Where are we now? A meta-analytic review of sex difference expectations for conflict management strategy selection
      Barbara Mae Gayle
      Raymond W. Preiss
      Mike Allen
    20. Section Four: Managing Personal and Relational Conflict

    21. An overview of interpersonal conflict management issues in personal, intimate and social contexts
      Nancy Burrell
      Julie Delaney Shields
    22. Condom Use and Conflict in Heterosexual Relationships
      Tara Emmers-Sommer
      Melissa Maier
      Mike Allen
    23. Reducing Homophobia: A Meta-Analytic Summary of Technique Effectiveness
      Mike Allen
      John Bourhis
      Kelly Tenzek
      Isabel Bauman
    24. Evaluation of Accounts: A Meta-Analysis
      William Benoit
      Kelly Tenzek
      Mike Allen
      Nancy Burrell
      Sumana Cattopadhyay
      Kristen Cherry
      Troy Comeau
      Amy Dalton Fannin
      Glen Hanson
      Rosemary Jergens
      Joy Piazza
      Carrie Prentice
      Kevin Stein
    25. A Meta-analysis of Demand/Withdraw Interaction Patterns
      Nancy Burrell
      Falon Kartch
      Mike Allen
      Christine Hill

    Biography

    Nancy A. Burrell is Professor of Communication at the University of Wisconsin-Milwaukee.

    Mike Allen is Professor of Communication at the University of Wisconsin-Milwaukee.

    Barbara Mae Gayle is Vice President for Academic Affairs and Dean of Graduate Studies at Viterbo University.

    Raymond W. Preiss is Professor and Chair of Communication Studies at Viterbo University.