Managing Change and Innovation in Public Service Organizations

1st Edition

Kerry Brown, Stephen P. Osborne

Routledge
Published April 14, 2005
Textbook - 272 Pages - 10 B/W Illustrations
ISBN 9780415328982 - CAT# RU27286
Series: Routledge Masters in Public Management

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Summary

The context and environment of public services is becoming increasingly complex    and the management of change and innovation is now a core task for the successful public manager. This text aims to provide its readers with the skills necessary to understand, manage and sustain change and innovation in public service organizations. Key features include:

  • the use of figures, tables and boxes to highlight ideas and concepts of central importance
  • a dedicated case study to serve as a focus for discussion and learning, and to marry theory with practice
  • clear learning objectives for each chapter with suggestions for further reading.

    Providing future and current public managers with the understanding and skills required to manage change and innovation, this groundbreaking text is essential reading for all those studying public management, public administration and public policy.

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