Managerial Competence within the Tourism and Hospitality Service Industries: Global Cultural Contextual Analysis

1st Edition

John Saee

Routledge
Published December 5, 2008
Reference - 280 Pages - 1 B/W Illustrations
ISBN 9780415488037 - CAT# Y102360
Series: Routledge Advances in Management and Business Studies

For Instructors Request Inspection Copy

was $57.95

USD$46.36

SAVE ~$11.59

Add to Wish List
FREE Standard Shipping!

Summary

This book examines cross-cultural managerial competence across all managerial functions. Focusing particularly on the hospitality and tourism industry, editor Saee examines the cross-cultural implications of planning: workplace communication, recruitment/promotion, induction, training, supervision, industrial relations, management of change, customer service, financial management and marketing.

Incorporating well-structured discussion, this book demonstrates an excellent balance of theory and practical application, and takes an innovative angle on the analysis of the host countries managers, undergoing culture shock. This volume will be useful to students across many disciplines including cross-cultural studies, international business and tourism.

Instructors

We provide complimentary e-inspection copies of primary textbooks to instructors considering our books for course adoption.

Request an
e-inspection copy

Share this Title