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Management Extra: Management Training Workbooks


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Managing Markets and Customers: Revised Edition

Managing Markets and Customers: Revised Edition

1st Edition

Elearn
January 09, 2009

More and more managers are looking for customer focus to help fight the pressures of rising costs, global competition and falling sales. But it's not simply a case of trying to get closer to your customers. There are more strategic decisions that if made can make your marketing more lean, more...

Leading Teams: Revised Edition

Leading Teams: Revised Edition

1st Edition

Elearn
January 09, 2009

Building and leading a successful team is one of the most valuable and rewarding management activities. This book explores why team working has become such a prevalent force in the global workplace and looks at the many different types of teams that now exist. It explores contemporary thinking on...

Managing Health, Safety and Working Environment: Revised Edition

Managing Health, Safety and Working Environment: Revised Edition

1st Edition

Elearn
December 23, 2008

This book explores the managerial roles and responsibilities with regard to safety. Applying key legal requirements to the workplace, it looks at how workplace facilities are managed and how materials and equipment are used, stored and maintained for optimum effectiveness. It not only aids...

Recruitment and Selection: Revised Edition

Recruitment and Selection: Revised Edition

1st Edition

Elearn
December 23, 2008

The red-hot competition for talented employees is still news. Employers everywhere recognise that they must evolve better recruitment, selection and retention strategies if they are to compete effectively with their rivals for the best people. This book discusses current practices in recruitment...

Managing Legal and Ethical Principles: Revised Edition

Managing Legal and Ethical Principles: Revised Edition

1st Edition

Elearn
December 23, 2008

Evidence suggests that a values based approach to management positively impacts employee engagement and motivation. This book explores the most influential areas of this framework including the law relating to employment, consumer protection and product liability: Discover how organisations adopt...

Managing Yourself: Revised Edition

Managing Yourself: Revised Edition

1st Edition

Elearn
December 22, 2008

This book is about the skills of personal effectiveness and professional development. Learners are introduced to a wide range of tools and approaches that will enable them to realise their personal and work performance goals by improving the way in which they manage themselves. It highlights how...

Business Environment: Revised Edition

Business Environment: Revised Edition

1st Edition

Elearn
December 22, 2008

Business Environment looks at the major factors that influence an organisation's strategy. It equips learners with a portfolio of tools including PESTLE, portfolio analysis, capability audits, SWOT and stakeholder analysis to analyse the internal and external environment within which their...

Information and Knowledge Management: Revised Edition

Information and Knowledge Management: Revised Edition

1st Edition

Elearn
December 22, 2008

Individuals and organisations rely on their ability to select and process information, both to make sense of their local environment and to try to understand the bigger picture. This book approaches information management from two key perspectives: The skills of the individuals manager to source,...

Reputation Management: Revised Edition

Reputation Management: Revised Edition

1st Edition

Elearn
December 22, 2008

This book provides a clear insight into the meanings that people attach to popular notions such as reputation, image, brand, public relations (PR) and corporate governance. It explains how organisations use reputation and image to create competitive advantage and how to manage situations where the...

Managing for Results: Revised Edition

Managing for Results: Revised Edition

1st Edition

Elearn
December 22, 2008

Managing for results focuses on how to get the best out of people and celebrate the diversity of perspectives and experience that people bring to your organisation. The book explores motivation and how peoples' needs affect the satisfaction that they get from their work. Practical activities...

Positive Working Relationships: Revised Edition

Positive Working Relationships: Revised Edition

1st Edition

Elearn
December 22, 2008

This book explores the skills of communication and assertive behaviour and how they enable openness and honesty to be brought into a relationship. It looks at how to develop better working relationships by applying these skills in three specific areas: negotiations, meetings and conflict management....

Development for High Performance: Revised Edition

Development for High Performance: Revised Edition

1st Edition

Elearn
October 01, 2008

A key feature of the role of managers is to develop the people who make up their team. This book explains the development process and contextualises it against the overall aims, strategies and business plans of the organisation. It explores the role of the line manager in creating development...

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