1st Edition

Managed Care Quality A Practical Guide

By A. F. Al-Assaf, R. Robyn Assaf Copyright 1997

    Managed care organizations are paving the way to the future of health care delivery in the United States and countries around the world. As managed care systems evolve, a major concern is quality. Managed Care Quality: A Practical Guide is a collection of applications and experiences gathered from practicing health professionals in the field of managed care. This first "how to" guide was written to help managed care organizations meet the common objective of ensuring the best quality of services and care. Managed Care Quality: A Practical Guide presents successive steps in implementing quality in health care organizations. It introduces the methods, skills, and practices involved in quality health care programs and offers solutions to problems typically encountered in managed care.

    Managed Care: An Introduction, R. Edwards
    Historical Evolution of Managed Care Quality, A.F. Al-Assaf
    The Concept of Health Care Quality, A.F. Al-Assaf
    Perceptions of Quality in Managed Care: Defining and Improving Providers' Performance and Quality, P. Mosca
    Implementing Quality in Managed Health Care, A.F. Al-Assaf
    Quality Assurance Activities, D. Zaenger and A.F. Al-Assaf
    Monitoring of Quality, D.W. Bratzler
    Quality Improvement Activities, J. Reinke
    Quality Improvement in Managed Care: Using Preventative Medicine Guidelines, D. Stewart
    Institutionalization of Health Care Quality, A.F. Al-Assaf
    Balancing Quality with Costs in a Managed Care Setting, J. Benneyan and V. Valdmanis
    Managed Care Accreditations and Certifications, W.P. Gideon
    Alternative Quality Management Strategies in Managed Care, A. Ghosh
    Quality Excellence Awards, T. Brown and S. Hopkins

    Biography

    A. F. Al-Assaf (University of Oklahoma, Oklahoma City, Oklahoma, USA) (Author) , R. Robyn Assaf (Author)

    "I recommend this book for anyone with an interest in healthcare quality...[It] presents a step-by-step introduction to the practical application of the concept of quality in healthcare organizations. It will serve as a valuable resource for both professionals and students...filled with practical examples and tools....perfect as a text for courses in quality management, managed care, and healthcare leadership."
    -Doody's Weekly E-Mail Bulletin