1st Edition

Logistics and Fulfillment for e-business A Practical Guide to Mastering Back Office Functions for Online Commerce

By Janice Reynolds Copyright 2001
    556 Pages
    by CRC Press

    556 Pages
    by CRC Press

    Logistics and fulfillment management is unglamorous, complex and expensive, but it is one of the primary factors determining whether an e-business will be profitable. Many enterprises (large and small) rush into the e-business model without adequate consi

    INTRODUCTION CHAPTER 1: SETTING THE STAGE CHAPTER 2: MAKI NG THE MOVE: E-BUSINESS INFRASTRUCTURE CHAPTER 3: ADOPTING A B2B MODEL CHAPTER 4: THE E-TAILERS CHAPTER 5:THE PARTNERS:OUTSOURCING THE TECH CHAPTER 6: SHIPPING CHAPTER 7: LOGISTICS AND/OR FULFILLMENT MODELS CHAPTER 8: STRATEGIZING AND PLANNING FOR AN LFMS CHAPTER 9: FULFILLMENT: IN – HOUSE OR OUTSOURCE ? CHAPTER 10: EXPLOITING LOGISTICS AND FULFILLMENT TECHNOLOGY CHAPTER 11: IT'S ALL ABOUT THE CUSTOMER CHAPTER 12: THE 3RS GO GLOBAL

    Biography

    Janice Reynolds is a writer, editor, speaker, and consultant in information technology and the Internet/intranet. Prior to starting her own consulting firm in 1995, Ms. Reynolds was the litigation manager of a large New York City law firm. She is the author of The Complete E-Commerce Book . She has edited numerous technical books and led several e-commerce development teams. Ms. Reynolds provides advice to numerous budding entrepreneurs as the 'E-commerce Expert' on Allbusiness.com. She also consults with established companies concerning their technical needs.