Leadership Basics for Frontline Managers: Tips for Raising Your Level of Effectiveness and Communication

1st Edition

Bill Templeman

Productivity Press
Published March 5, 2014
Reference - 151 Pages - 13 B/W Illustrations
ISBN 9781482219951 - CAT# K22179

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Summary

This book is classified and organised into three major headings: personal effectiveness, leadership, and communication. It focuses on interpersonal management skills and explains what it takes to improve how frontline managers and supervisors communicate and relate to their employees and customers.