Labor in the Tourism and Hospitality Industry: Skills, Ethics, Issues, and Rights

1st Edition

Abdallah M. Elshaer, Asmaa M. Marzouk

Apple Academic Press
March 30, 2019 Forthcoming
Reference - 536 Pages - 5 Color & 25 B/W Illustrations
ISBN 9781771887311 - CAT# K389592
Series: Advances in Hospitality and Tourism

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Summary

An organization’s workforce is arguably the greatest asset of any organization, and the tourism and hospitality is an extremely labor-intensive industry. It is heavily dependent on the human factor to ensure delivery and quality products and services. This volume, Labor in Tourism and Hospitality Industry: Skills, Ethics, Issues, and Rights, takes an in-depth look at workforce issues in the tourism and hospitality industry, focusing on labor skills, ethics, rights, and more. It examines manpower planning beyond forecasting estimates to include investigative techniques in a way that offers insight for economic planning in both tourism and tourism education. It also specifically covers the importance of ethics in the workplace and labor rights. The authors use economic, sociological, and psychological analysis and take a pragmatic stance on the challenges of the workforce.

 

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