"Human-Computer Interaction and Management Information Systems: Foundations" offers state-of-the-art research by a distinguished set of authors who span the MIS and HCI fields. The original chapters provide authoritative commentaries and in-depth descriptions of research programs that will guide 21st century scholars, graduate students, and industry professionals. Human-Computer Interaction (or Human Factors) in MIS is concerned with the ways humans interact with information, technologies, and tasks, especially in business, managerial, organizational, and cultural contexts. It is distinctive in many ways when compared with HCI studies in other disciplines. The MIS perspective affords special importance to managerial and organizational contexts by focusing on analysis of tasks and outcomes at a level that considers organizational effectiveness. With the recent advancement of technologies and development of many sophisticated applications, human-centeredness in MIS has become more critical than ever before. This book focuses on the basics of HCI, with emphasis on concepts, issues, theories, and models that are related to understanding human tasks, and the interactions among humans, tasks, information, and technologies in organizational contexts in general.
Table of Contents
Series Editor's Introduction, Vladimir Zwass; Foreword, Ben Schneiderman; 1. Foundations of Human-Computer Interaction in Management Information Systems: An Introduction, Ping Zhang and Dennis Galletta; Part I. Disciplinary Perspectives and the Users; 2. Information Interactions: Bridging Disciplines in the Creation of New Technologies, Andrew Dillon; 3. HCI as MIS, Adrienne Olnick Kutzschan and Jane Webster; 4. Who Is the User? Individuals, Groups, Communities, Gerardine DeSanctis; Part II. IT Development: Theories of Individual and Group Work; 5. Advances in the Theory of DSS Design for User Calibration, George M. Kasper and Francis K. Andoh-Baidoo; 6. Decisional Guidance: Broadening the Scope, Mark Silver; 7. Coordination Theory: A Ten-Year Retrospective, Kevin Crowston, Joseph Rubleske, and James Howison; Part III. IT Development: Theories of Fit; 8. The Theory of Cognitive Fit: One Aspect of a General Theory of Problem Solving? Iris Vessey; 9. Task Technology Fit: A Critical (But Often Missing!) Construct in Models of Information Systems and Performance, Dale L. Goodhue; 10. Designs That Fit: An Overview of Fit Conceptualizations in HCI, Dov Te'eni; Part IV. IT Use and Impact: Beliefs and Behavior; 11. Computer Self-Efficacy: A Review, Deborah Compeau, Jane Gravill, Nicole Haggerty, and Helen Kelley; 12. Behavioral Information Security: An Overview, Results, and Research Agenda, Jeff Stanton, Kathryn Stam, Paul Mastrangelo, and Jeffrey Jolton; 13. Interpreting Security in Human-Computer Interactions: A Semiotic Analysis, Gurpreet Dhillon and Jeff May; Part V. IT Use and Impact: Affect, Aesthetics, Value, and Socialization; 14. The Role of Affect in IS Research: A Critical Survey and a Research Model, Heshan Sun and Ping Zhang; 15. Aesthetics in Information Technology: Motivation and Future Research Directions, Noam Tractinsky; 16. Value Sensitive Design and Information Systems, Batya Friedman, Peter Kahn, and Alan Borning; 17. Socializing Consistency: From Technical Homogeneity to Human Epitome, Clifford Nass, Leila Takayama, and Scott Brave; Part VI. Reflections; 18. On the Relationship Between HCI and Technology Acceptance Research, Fred Davis; 19. Human Factors, CHI, and MIS, Jonathan Grudin; Editors and Contributors; Series Editor; Index.