In research and application of Human Factors in Air Traffic Management (ATM) systems design, development and operation, there remains a lack of clarity regarding the range and integration of activities associated with the need for greater attention to issues such as human error, interface design and teamwork, especially in systems with increased levels of automation. This book seeks to redress this situation by presenting case studies of human factors applications in which there is demonstrable success in terms of improvement in operational systems. Individual examples are used to outline how each human factors study evolved, what it entailed, how it was resourced and how the results contributed to operational performance. Case studies include training methods, human error, team resource management, situation assessment, terminal automation replacement systems, collaborative decision-making to improve the effectiveness of traffic-flow management and the role of human factors in ATM.
Table of Contents
Contents: Introduction: Introduction. Human Factors In Operations: Development and implementation of a position hand-over checklist and best practice process for air traffic controllers, Laura Voller, Lucy Glasgow, Nicky Heath, Richard Kennedy and Richard Mason; Runway safety, Kim M. Cardosi; Human error in European air traffic management: from theory to practice, Anne Isaac, Paul Engelen and Martin Polman; FAA strategies for reducing operational error causal factors, Julia Pounds and Anthony S. Ferrante; Reducing separation in the open flight information region: insights into a human factors safety case, Barry Kirwan, Steven Shorrock, Richard Scaife and Paul Fearnside; Distributed work in the national airspace system: providing feedback loops using the post-operations evaluation tool (POET), Philip J. Smith, Mark Klopfenstein, Joe Jezerinac and Amy Spencer. Human Factors and Human Resources: Human factors longitudinal study to support the improvement of air traffic controller training, Laura Voller and Abigail Fowler; A singular success: air traffic control specialist selection 1981-1992, Dana Broach; Implementation of critical incident stress management at German air navigation services, JÃ¶rg Leonhardt; Team resource management in European air traffic control: results of a seven-year development and implementation program, Michiel Woldring, Dominique Van Damme, Ian Patterson and PatrÃcia Henriques; Shiftwork and air traffic control: transitioning research results to the workforce, Pamela S. Della Rocco and Thomas E. Nesthus. Human Factors Methodologies: Measuring air traffic controller performance in the 21st century, Carol Manning and Earl Stein; Computational human performance models and air traffic management, Kevin Corker; Performance prediction in air traffic management: applying human error analysis approaches to new concepts, Steven Shorrock, Barry Kirwan and Ed Smith. Human Factors Integration Programs: The management of human factors programs in ATM a
’With more than 40 contributors lending their expertise, Human Factors in Air Traffic Management is a definitive work in the field and important reading for students, educators and supervisors as well.’ Collegiate Aviation News 'This book provides a comprehensive and up to date overview of important Human Factors aspects on Air Traffic Management and should be of use for practitioners as well as scientists.' Human Factors and Ergonomics Safety Newsletter. 2006 'Overall, Human Factors Impacts in Air Traffic Management is an important addition to the aviation industry literature and can be used to communicate how human factors can bring additional benefits across the industry in terms of operations, human resources, performance measurement and integration into organisations as a better way of doing business.' - Journal of Airport Management, Jan - Mar 2007 'Human Factors Impacts in Air Traffic Management sets out to demonstrate by reference to evidence arising from actual initiatives, programmes and activities, the quantitative and qualitative beneftis that can accrue from the adoption and integration human factors into all aspects and all stages of air traffic management. In this endeavour, its 21 informative chapters fully succeed.' Mike Burlyn, Aerospace Professional, January 2007