Human-Computer Interaction: Development Process

Andrew Sears, Julie A. Jacko

March 2, 2009 by CRC Press
Reference - 356 Pages - 129 B/W Illustrations
ISBN 9781420088908 - CAT# 88904
Series: Human Factors and Ergonomics


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  • Delineates the application of HCI in a real-world environment by examining the larger context in which HCI happens and by using that context as the basis for the design of user experiences
  • Explores modern interpretations and uses of task analysis, defining the meaning of task analysis and providing a practical guide
  • Includes an overview of the steps of Rapid Contextual Design and key issues in its use
  • Provides an introduction to ethnography as it relates to studies in HCI
  • Highlights how personas fit into a standard development cycle and details the critical steps of creating and using personas
  • Describes tools and techniques for using prototypes to design interactive systems
  • Introduces the scenario-based design family of techniques and how to use them in system design
  • Surveys methods, techniques, and practices in Participatory Design (PD) that can lead to hybrid experiences
  • Discusses the unified user interface development paradigm as an effective software engineering recipe for user interfaces that can be automatically adapted to individual end users and contexts of use
  • Presents the problem space of user interface (UI) plasticity followed by three examples of plastic interactive systems that illustrate aspects of the problem space
  • Introduces key objectives and principles of model-driven engineering and show how they can be exploited as a solution space for UI plasticity
  • Defines usability testing, describes its core issues, and discusses its future directions
  • Explores the different aspects of survey design and implementation in HCI in a structured and comprehensive manner
  • Introduces UIMs, covering six and one further method, and provides approaches to assessing existing, emerging, and future UIMs and their effective uses


Hailed on first publication as a compendium of foundational principles and cutting-edge research, The Human-Computer Interaction Handbook has become the gold standard reference in this field. Derived from select chapters of this groundbreaking resource, Human-Computer Interaction: The Development Practice addresses requirements specification, design and development, and testing and evaluation activities. It also covers task analysis, contextual design, personas, scenario-based design, participatory design, and a variety of evaluation techniques including usability testing, inspection-based and model-based evaluation, and survey design.


The book includes contributions from eminent researchers and professionals from around the world who, under the guidance of editors Andrew Sear and Julie Jacko, explore visionary perspectives and developments that fundamentally transform the discipline and its practice.

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