The Garland Science website is no longer available to access and you have been automatically redirected to CRCPress.com.

INSTRUCTORS

All instructor resources (*see Exceptions) are now available on our Instructor Hub. Your GarlandScience.com instructor credentials will not grant access to the Hub, but existing and new users may request access here. The student resources previously accessed via GarlandScience.com are no longer available to existing or new users.

*Exceptions:

Resources to the following titles can be found at www.wwnorton.com »

Molecular Biology of the Cell
Molecular Biology of the Cell: Problems Book
Essential Cell Biology
The Biology of Cancer
Case Studies in Cancer
Janeway's Immunobiology
The Immune System
Case Studies in Immunology
The Molecules of Life
Living in a Microbial World

Please accept our apologies for any inconvenience this may cause.

Human-Computer Etiquette: Cultural Expectations and the Design Implications They Place on Computers and Technology

1st Edition

Caroline C. Hayes, Christopher A. Miller

Hardback
$100.00

eBook
$90.00

eBook Rental
from $50.00

Auerbach Publications
Published December 14, 2010
Reference - 406 Pages - 72 B/W Illustrations
ISBN 9781420069457 - CAT# AU6945
Series: Supply Chain Integration Modeling, Optimization and Application

For Instructors Request Inspection Copy

For Librarians Available on Taylor & Francis eBooks >>

Select Format: Quantity:

USD^$100^.00

Currently out of stock

Add to Wish List

FREE Standard Shipping!

Preview

Close Preview

Summary

Written by experts from various fields, this edited collection explores a wide range of issues pertaining to how computers evoke human social expectations. The book illustrates how socially acceptable conventions can strongly impact the effectiveness of human-computer interactions and how to consider such norms in the design of human-computer interfaces. Providing a complete introduction to the design of social responses to computers, the text emphasizes the value of social norms in the development of usable and enjoyable technology. It also describes the role of socially correct behavior in technology adoption and how to design human-computer interfaces for a competitive global market.

Chapter 1: Human–Computer Etiquette: Should Computers Be Polite? Caroline C. Hayes and Christopher A. Miller
Part I: Etiquette and Multicultural Collisions
Chapter 2: As Human–Computer Interactions Go Global, Helen Altman Klein, Katherine Lippa, and Mei-Hua Lin
Chapter 3: Etiquette to Bridge Cultural Faultlines: Cultural Fault lines in Multinational
Teams: Potential for Unintended Rudeness, Kip Smith, Rego Granlund, and Ida Lindgren
Part II: Introducing Etiquette and Culture into Software
Chapter 4: Computational Models of Etiquette and Culture, Peggy Wu, Christopher Miller, Harry Funk, and Vanessa Vikili
Chapter 5: The Role of Politeness in Interactive Educational Software for Language Tutoring, W. Lewis Johnson and Ning Wang
Chapter 6: Designing for Other Cultures: Learning Tools Design in the Nasa Amerindian Context, Santiago Ruano Rincon, Gilles Coppin, Annabelle Boutet, Franck Poirier, and Tulio Rojas Curieux
Part III: Etiquette and Development of Trust
Chapter 7: Network Operations: Developing Trust in Human and Computer Agents, Mary T. Dzindolet, Hall P. Beck, and Linda G. Pierce
Chapter 8: Etiquette in Distributed Game-Based Training: Communication, Trust, Cohesion, James P. Bliss, Jason P. Kring, and Donald R. Lampton
Part IV: Anthropomorphism: Computer Agents that Look or Act Like People
Chapter 9: Etiquette in Motivational Agents: Engaging Users and Developing Relationships, Timothy Bickmore
Chapter 10: Anthropomorphism and Social Robots: Se tting Etiquette Expectations, Tao Zhang, Biwen Zhu, and David B. Kaber
Part V: Understanding Humans: Physiological and Neurological Indicators
Chapter 11: The Social Brain: Behavioral, Computational, and Neuroergonomic Perspectives, Ewart de Visser and Raja Parasuraman
Chapter 12: Etiquette Considerations for Adaptive Systems that Interrupt: Cost and Benefits, Michael C. Dorneich , Santosh Mathan, Stephen Whitlow, Patricia May Ververs, and Caroline C. Hayes
Part VI: The Future: Polite and Rude Computers as Agents of Social Change
Chapter 13: Etiquette-Based Sociotechnical Design, Brian Whitworth and Tong Liu
Chapter 14: Politechnology: Manners Maketh Machine, P.A. Hancock
Chapter 15: Epilogue, Caroline C. Hayes and Christopher A. Miller
Index