1st Edition
How to Achieve ISO 9000 Registration Economically and Efficiently
By Naroola
Copyright 1996
216 Pages
by
CRC Press
216 Pages
by
Routledge
Also available as eBook on:
Adopting a hands-on approach, this work shows how to achieve ISO 9000 registration efficiently and economically, through the TAP-PDSA (Train, Audit and Plan / Plan, Do, Study, Act) method. It explains issues encountered in registering, providing real examples, and addresses the functions of a registrar, the importance of choosing a registrar early, and the criteria of registrar selection. The primary goals of registration - to improve quality, achieve customer satisfaction and increase profitability - are stressed.
TAP - the philosophy; the must knows; what you have to have; jump start; training, analysis and planning (TAP); registrar selection; measuremens; quality system documentation; life after registration.
Biography
Gurmeet Naroola Santa Clara, California. Robert Moe Connell Sunnyvale, California