1st Edition

Home Builder's Guide to Continuous Improvement Schedule, Quality, Customer Satisfaction, Cost, and Safety

By Jack B. ReVelle, Derek N. Margetts Copyright 2010
    224 Pages 108 B/W Illustrations
    by CRC Press

    Presenting well-known tools and techniques, the Home Builder's Guide to Continuous Improvement provides important insights and necessary information to reduce cycle time duration and variation in order to improve quality and customer satisfaction and to minimize costs and accidents. Each chapter offers examples based on the authors' personal experience working with builders and trade contractors. Including figures and graphs to enhance the text, this book contains simple language, using residential construction industry terminology to improve understanding of continuous improvement concepts and practices. No previous math background is required, making it suitable for all levels.

    Introduction

    Purpose of Book

    Target Audience

    Benefits of the Book

    Examples

    Book Format

    Cycle Time Management

    Introduction

    Cycle Time Duration

    Cycle Time Variation

    Lean Construction

    Example

    Problems

    Introduction

    Identification

    Ranking

    Example

    Problem Solving

    Introduction

    Objectives

    Methodologies

    Example

    Dealing with Data

    Introduction to Data

    Data Accumulation

    Data Analysis

    Data Patterns

    Example

    Root Causes

    Introduction

    Determination

    Selection

    Examples

    Corrective Actions

    Introduction

    Determination

    Selection

    Implementation

    Example

    Problem Follow-Up

    Introduction

    Data Collection and Analyses

    Process Modification

    Example

    Relationships

    Determining Relationships between Data Sets

    Linear Relationships

    Nonlinear Relationships

    Other Relationships

    Predicting Linear Relationships

    Example

    Sampling and Randomization

    Background

    Convenience Sampling

    Judgment Sampling

    Types of Random Sampling

    Applications of Sampling

    Example

    Sample Size Determination

    Sampling

    Sampling Error

    Population Proportion

    Example: Population Proportion

    Population Mean

    Example: Population Mean

    Software

    Introduction

    Excel

    QI Macro for Excel

    Advanced Analytical Software

    Design Expert

    QFD Software

    Microsoft Project

    Continuous Improvement Tools and Techniques

    Introduction

    Data Transformers

    Targeted Objectives

    Tools and Techniques

    Alphabetized List of Continuous Improvement Tools and Techniques

    Quality Function Deployment

    Introduction

    Kano Model

    The WHAT–HOW Concept

    The House of Quality

    Advantages and Limitations of QFD

    QFD Software

    Example

    Design of Experiments

    Approaches to Experimental Design

    Objectives of DOE

    Factorial Designs

    Fractional Factorial Designs

    Screening Designs

    Robust Design/Taguchi Methods

    Optimization Designs

    Planning and Running DOE

    Types of Experiments

    Before the Statistician Arrives

    Orthogonal Array

    Glossary of DOE Terms

    Example

    Comprehensive Glossary of Continuous Improvement Terms

    Pertinent Web Sites Addressing Continuous Improvement

    Biography

    Jack B. ReVelle, Derek N. Margetts