1st Edition

Healthcare Transformation A Guide for the Hospital Board Member

By Maulik Joshi, Bernard Horak Copyright 2009
    128 Pages 23 B/W Illustrations
    by Productivity Press

    128 Pages
    by Productivity Press

    Designed for easy reference, this concise manual provides hospital board members and executives with practical guidance on how to become actively engaged in the transformation of their organization. It focuses on how the healthcare industry as a whole is transforming and stresses the importance of having board members who are knowledgeable and skilled enough to provide leadership during this time of great opportunity.  

    This manual is ideal for orienting new board members and for providing more experienced members with insight on key issues. It supplies a list of questions to ask stakeholders that will facilitate engagement and ultimately encourage participation. Each of the chapters is organized around action steps referred to as Top Healthcare Transformers. These are designed to disseminate best practices, build organizational quality, establish transparency, and develop the culture and leadership needed to facilitate change that is intelligent and progressive. Each of those 10 chapters includes –

    • The Problem: A brief, quantitative look at the problem
    • The Transformer: What will transform and make healthcare different
    • Best Practices: Examples of current best practices indicative of the transformer
    • Board Questions: Questions every board member should consider asking and every executive should be prepared to answer

    A concluding chapter provides the overall governance engagement checklist—the things to do to make certain that board members and senior colleagues are engaged and prepared to lead your organization’s transformation. 

    Includes a foreword by John R. Combes, MD, President and Chief Operating Officer, Center for Healthcare Governance

    Introduction: Current Challenges in Healthcare Quality
    Your Duty: Need for Transformational Change and Leadership
    Healthcare Transformer 10: Reliably Implement the Tried and True
    Healthcare Transformer 9: Disseminate Best Practices
    Healthcare Transformer 8: Build Organizational Quality Improvement Capability
    Healthcare Transformer 7: Patient-Centeredness
    Healthcare Transformer 6: Care Coordination
    Healthcare Transformer 5: Health InformationTechnology
    Healthcare Transformer 4: Transparency
    Healthcare Transformer 3: Payment Reform
    Healthcare Transformer 2: Culture
    Healthcare Transformer 1: Leadership
    Conclusion: The Governance Engagement Checklist

    Biography

    Maulik Joshi, Bernard Horak

    Hospital board members today have a responsibility to understand the healthcare environment. This book is a must read for board members and hospital executives.
    — David Shulkin, MD, President and CEO, Beth Israel Medical Center

    The safety and quality of the care delivered in a hospital is the number one responsibility of each and every Board member and the significance of this cannot be underestimated as it sets the tone for the entire organization. This important book provides hospital leaders and Boards key information for that dialogue.
    — Diane C. Pinakiewicz, MBA, President, National Patient Safety Foundation

    This book is a ‘must-read’ resource for Hospital Management Teams and Board members. The content is supported by extensive knowledge and practical current experience of the authors.
    — Alexander (Rusty) Sloan, MD, MACP, Lt. General, USAF, Retired

    This book makes an important and invaluable contribution to elevating Board performance in quality and safety.
    —John R. Combes, MD, President and CEO, Center for Healthcare Governance