Health Service Public Relations: A Guide to Good Practice

1st Edition

Roger Silver

CRC Press
Published February 21, 1995
Reference - 200 Pages
ISBN 9781857750287 - CAT# K28086

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Summary

The first edition of this book was published at a time when the health service was less sensitive to its reputation and the effect this had on public confidence. Since then, health service reform, accountability and market forces have meant that all directors, managers, doctors and health professionals must communicate effectively, both internally and externally. This book, revised in the light of these changes, is a guide to the practical skills needed when communicating with patients, staff, the general public, opinion leaders, press, radio and television.

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