Guide to Preparing the Corporate Quality Manual

1st Edition

Bernard Froman

CRC Press
Published April 15, 1997
Reference - 232 Pages
ISBN 9780824700904 - CAT# DK1413
Series: Quality and Reliability

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Summary

Utilizes advanced concepts, guidelines and requirements from the latest ISO 9000 and 10000 series of standards, as well as other models, including TQM (Total Quality Managment). The text shows how to define a policy and explain it clearly. It offers procedures for developing a quality manual, to be used by personnel performing quality-related functions and for external auditors and customers.

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