Emotion at work has recently grabbed the attention of both researchers and practitioners working in the field of organizational psychology. As the limitations of the concepts of stress and satisfaction become more apparent and jobs in the service and human service sectors make increasing demands on employees' emotional displays, new questions are being asked about feelings in the workplace. What is the nature of emotion at work? How is it relevant to work? What kinds of emotional displays do employers have to deal with? How do these emotional demands impact on workers? This special issue addresses these and other key issues in the field.
Table of Contents
R.B. Briner, Foreword. R.B. Briner, The Neglect and Importance of Emotion at Work. S. Mann, Emotion at Work: To What Extent Are We Expressing, Suppressing or Faking It? D. Zapf, C. Vogt, C. Seifert, H. Mertini, A. Isic, Emotion at Work as a Source of Stress: The Concept and Development of an Instrument. A. Büssing, J. Glaser, Work Stressors in Nursing in the Course of Redesign: Implications for Burnout and Interactional Stress. L.S. Vansina, Confusion in a Professional Field: Comments on P. Moxnes' "Fantasies and Fairy Tales in Groups and Organizations". P. Moxnes, Expansion or Confusion? On the Nature of Science, Bion, the Organizational Unconscious, and Deep Roles: Reply to Vansina. T. Carruthers, U. Schmidt-Braße, Qualifying as a W/O Psychologist in Europe: A Report Compiled by the EAWOP Task Force on Professional Issues, April, 1999.