Deception at Work tells you how to recognize and deal with lies, in meetings, negotiations, discussions and in writing. It is guaranteed to make you a more effective and confident operator, no matter what job you do. Simply leaving the book on your desk for others to see will improve your chances of not being deceived. The book exposes deception in all of its forms, linking the authors' 40 years of experience in dealing with fraudsters with the most recent findings on MRI scanning and the human brain. It explains how, why and in what circumstances both achievement and exculpatory lies are told, and how they can be resolved. It sets out a low key but effective plan for dealing with liars in all shapes and sizes, from confidence tricksters to malingerers and hard-nosed fraudsters. This ground-breaking work includes the most comprehensive summary of the clues to deception of any book currently in print.
Table of Contents
Contents: List of figures; List of tables; List of Mind MapsÂ®; Foreword; Prologue. Part 1 The Problem of Deception: Introduction; Taxonomy; The human mind; Signs of deception. Part 2 Countermeasures: Planning investigations and legal background for tough interviews; Planning tough interviews; Conducting tough interviews; Dealing with deceptions in writing; Other applications. Part 3 In Court: Giving evidence. Part 4 Golf: Golf and the cunning plan. Appendix 1 Suspects checklist; Appendix 2 Elimination questionnaire; Appendix 3 CIA witness statement form; Appendix 4 RIPA analysis; Index.
'Michael Comer's book is a reminder that all fraud is down to at least one person telling lies to another and being believed. Or, as he puts it, "for every credibility gap there is a gullibility fill." Starting with a look at how the human mind works when it is telling lies, Comer examines the ways in which liars and fraudsters try to hide their actions. Using examples of famous lies and half truths (such as Clinton's "I did not have sex with that woman, Monica Lewinsky") he reviews the signs of deception and how they can be spotted by someone with a keen eye. Comer even includes a look at recognising deception in writing. His tips are useful for both fraud investigators and AFN members who are responsible for monitoring employee activity. Most usefully, Comer gives clear advice for conducting interviews to get the best possible results and outcome. Working overtime to get background information on the interviewee and preparing avidly in advance give you a good start. But you can help by ensuring that the layout of the room, the dynamic of the relationship between you and the interviewee, and the non-verbal signals you give all conspire to draw "deep truth" from the suspect.' AFN Newsletter Book Review 'For those working in the external environment with the authority for tough questioning, such as auditors, the information and guidance will be invaluable. And readers who work internally will find there are many lessons to be learned; for example, what to do with incriminating evidence.' Accounting Technician 'Their book is packed with tips on how people behave when they're lying, the warning phrases that you may not be hearing the whole truth, and rates danger signs on a rising one-10 scale.' Supply Management 'To sum up, this is another Comer masterpiece worth studying deeply by anyone whose job means facing tricky, deceitful or plain lying people.' Professional Security '...discover the horrifying personal and financial cost of lying and learn how to detect