Culture Matters: Decision-Making in Global Virtual Teams

1st Edition

Norhayati Zakaria

CRC Press
Published November 18, 2016
Reference - 232 Pages - 25 B/W Illustrations
ISBN 9781482240160 - CAT# K23309

For Instructors Request Inspection Copy

was $74.95

USD$59.96

SAVE ~$14.99

Add to Wish List
FREE Standard Shipping!

Summary

Global virtual teams (GVTs) have evolved as a common work structure in multinational corporations due to their efficiency and cost-effectiveness. The cultural differences can produce great benefits in terms of perspective, creativity, and innovation, but can also exacerbate interpersonal tensions, miscommunications, and clashing decision-making behaviors. This book outlines cultural competencies specific to GVTs and sheds light on management strategies for creating an optimal inter-cultural GVT environment. It covers theory, decision making strategies, and activities for cultural competence and problem resolution, all told through vignettes and lessons-learned.