Cultural Competency for Emergency and Crisis Management: Concepts, Theories and Case Studies

1st Edition

Claire Connolly Knox, Brittany "Brie" Haupt

April 15, 2020 Forthcoming
Reference - 208 Pages - 7 B/W Illustrations
ISBN 9780367321833 - CAT# K426327

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Disasters are complex and dynamic events that test emergency and crisis professionals and leaders – even the most ethical ones. Within all phases of emergency management, disasters highlight social vulnerabilities that require culturally competent practices. The lack of culturally respectable responses to diverse populations underscores the critical need for cultural competency education and training in higher education and practice. Using a case study approach that is both adaptable and practical, this textbook is an accessible and essential guide on what makes teaching effective in emergency and crisis management.

Key Features

  • Offers an in-depth understanding of cultural competence, making it well suited for teaching effectively in emergency preparedness;
  • Expert guidance from leading authorities ensures a fresh perspective in various aspects of emergency and crisis management;
  • National and international emergency and crisis management case studies containing ground rules, a scenario, roles/actors, guiding questions, facilitator questions, and resources;
  • Pedagogy and andragogy theories that drive design and implementation;
  • Pre and post tests for each case study allow faculty and trainers to empirically measure the participants’ learning outcomes;
  • Short case study structure can be easily implemented in a course as a group discussion, group assignment, or individual assignment.

With unparalleled resources to reach every participant and facilitator, Cultural Competency for Emergency and Crisis Management offers educators a roadmap for successfully engaging participants in various aspects of cultural competency knowledge, skills, and abilities.


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